to service industry
1Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture , Michael Bell
Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best… 4227.57 руб электронная книга2Service Orient or Be Doomed!. How Service Orientation Will Change Your Business , Ronald Schmelzer
How Service Orientation Will Change Your Business«The real value of this book is that it makes SOA and Web services, which are critical and business-transforming, crystal-clear to the layman, both… 3117.99 руб электронная книга3Service Design for Business. A Practical Guide to Optimizing the Customer Experience , Ben Reason
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of… 1821.11 руб электронная книга4Service-Ability. Create a Customer Centric Culture and Achieve Competitive Advantage , Kevin Robson
Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of‘service’ where the relationship between an organization and the… 2926.78 руб электронная книга5Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise , Eric Marks A.
A must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the… 5073.08 руб электронная книга6Service in memory of Anthony J. Drexel, founder of the Drexel institute of art, science and industry , Potter Henry Codman (2011)
Книга представляет собой репринтное издание. Несмотря на то, что была проведена серьезная работа по… 686 руб7Delivering Effective Social Customer Service. How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation , Martin Hill-Wilson
Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and… 2146.3 руб электронная книга8Alcatel-Lucent Service Routing Architect (SRA) Self-Study Guide. Preparing for the BGP, VPRN and Multicast Exams , Glenn Warnock
A comprehensive resource for professionals preparing for Alcatel-Lucent Service Routing Architect (SRA) certification Networking professionals are taking note of Alcatel-Lucent and its quick ascent… 6949.49 руб электронная книга9The Nordstrom Way to Customer Experience Excellence. Creating a Values-Driven Service Culture , Robert Spector
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values… 1433.55 руб электронная книга10Business and Scientific Workflows. A Web Service-Oriented Approach , Mengchu Zhou
Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and… 9884.31 руб электронная книга