service level improvement method
11china — /chuy neuh/, n. 1. a translucent ceramic material, biscuit fired at a high temperature, its glaze fired at a low temperature. 2. any porcelain ware. 3. plates, cups, saucers, etc., collectively. 4. figurines made of porcelain or ceramic material …
12China — /chuy neuh/, n. 1. People s Republic of, a country in E Asia. 1,221,591,778; 3,691,502 sq. mi. (9,560,990 sq. km). Cap.: Beijing. 2. Republic of. Also called Nationalist China. a republic consisting mainly of the island of Taiwan off the SE coast …
13Demand flow technology — (DFT) is a strategy to define and deploy business processes in a flow, driven in response to customer demand. DFT is based on a set of applied mathematical tools that are used to connect processes in a flow and link it to daily changes in demand …
14Clinical audit — is a process that has been defined as a quality improvement process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and the implementation of change .[1] The key component of clinical… …
15Infrastructure Asset Management — is the discipline of managing infrastructure assets that underpin an economy, such as roading, water supply, wastewater, stormwater, power supply, flood management, recreational and other assets. In the past these assets have typically been owned …
16Inventory — means a list compiled for some formal purpose, such as the details of an estate going to probate, or the contents of a house let furnished. This remains the prime meaning in British English.[1] In the USA and Canada the term has developed from a… …
17ИТ Сервис Менеджмент — ITSM (IT Service Management, управление IT услугами) подмножество библиотеки ITIL получила наибольшую известность в силу того, что предоставление и поддержка IT услуг является первичной задачей IT подразделений и специализированных IT компаний,… …
18F-16 Fighting Falcon — infobox Aircraft name= F 16 Fighting Falcon caption=A USAF F 16 over Iraq after refueling, 2008 type= Multirole fighter national origin = United States manufacturer= General Dynamics Lockheed Martin first flight= 2 February avyear|1974… …
19IBM Tivoli Unified Process (ITUP) — is a knowledge base of widely accepted industry best practices and the accumulated experience from IBM s client engagements. The knowledge base is comprised of detailed, industry wide IT service management processes, and is an integral part of… …
20statistics — /steuh tis tiks/, n. 1. (used with a sing. v.) the science that deals with the collection, classification, analysis, and interpretation of numerical facts or data, and that, by use of mathematical theories of probability, imposes order and… …
