service knowledge management system

  • 1Knowledge management — (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in… …

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  • 2Knowledge Management — (KM) comprises a range of practices used by organisations to identify, create, represent, distribute and enable adoption of what it knows, and how it knows it. It has been an established discipline since 1995 [Stankosky, 2005] with a body of… …

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  • 3Service Science, Management and Engineering — Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe Services Sciences, an interdisciplinary approach to the study, design, and implementation of services systems – complex systems in which specific… …

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  • 4Coordinated Incident Management System — The New Zealand Coordinated Incident Management System (CIMS) is New Zealand s system for managing the response to an incident involving multiple responding agencies. Its developers based the system on California s Incident Command System (ICS)… …

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  • 5Enterprise Content Management System — Für Enterprise Content Management Systeme (ECMS) werden die unterschiedlichsten ECM Komponenten und Techniken kombiniert, die zum Teil auch als eigenständige Lösungen sinnvoll nutzbar sind ohne den Anspruch an ein unternehmensweites System[1].… …

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  • 6Sales force management system — Sales force management systems are information systems used in marketing and management that help automate some sales and sales force management functions. They are frequently combined with a marketing information system, in which case they are… …

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  • 7Management information system — A management information system (MIS) provides information needed to manage organizations efficiently and effectively.[1] Management information systems involve three primary resources: people, technology, and information. Management information… …

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  • 8Public sector knowledge management — The British Standards Institution s view of the distinctiveness of public sector knowledge managementBritish Standards (BSI) [http://www.bsi global.com] is the National Standards Body of the UK responsible for facilitating, drafting, publishing… …

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  • 9Learning management system — Pour les articles homonymes, voir LMS. Article principal : Technologies de l information et de la communication pour l éducation. Un Learning Management System (LMS) ou Learning Support System (LSS) est un système logiciel web développé pour …

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  • 10Learning-Management-System — Eine Lernplattform bzw. Learning Management System (LMS) ist ein komplexes Softwaresystem, das der Bereitstellung von Lerninhalten und der Organisation von Lernvorgängen dient. Eine wichtige Aufgabe einer web basierten Lernumgebung ist außerdem… …

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