service call
61Call of Duty: Finest Hour — North American Xbox cover art Developer(s) Spark Unlimited Publisher(s) …
62Call forwarding — (or call diverting), in telephony, is a feature on some telephone networks that allows an incoming call to a called party, which would be otherwise unavailable, to be redirected to a mobile telephone or other telephone number where the desired… …
63call center — call ,center noun count a place where a large number of people are employed to make telephone calls, either in order to sell a product or service, or to answer customers questions, complaints, requests for service, etc.: call center… …
64call waiting — ˌcall ˈwaiting noun [uncountable] TELECOMMUNICATIONS a system that allows you to receive a telephone call, but make the caller wait, while you are speaking to someone else on the telephone: • When you are on the phone, the call waiting system… …
65Service Oriented Programming — (SOP) is a programming paradigm that uses services as the unit of computer work, to design and implement integrated business applications and mission critical software programs. Services can represent steps of business processes and thus one of… …
66Service Science, Management and Engineering — Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe Services Sciences, an interdisciplinary approach to the study, design, and implementation of services systems – complex systems in which specific… …
67Call For Action — is the name given to telephone help lines maintained by many radio stations in the United States, beginning in the 1960s and 1970s.The lines serve as a kind of ombudsman or public service function; callers would contact the station via a special… …
68Call Waiting Deluxe — is the Bellcore (now Telcordia Technologies) term for Type II caller ID with Disposition Options. This CLASS based POTS telephone calling feature works by combining the services of call waiting with caller ID but also introduces an options… …
69Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… …
70Service level agreement — Le Service Level Agreement (SLA) est un document qui définit la qualité de service requise entre un prestataire et un client. Le Service Level Agreement, que l’on pourrait traduire en français par Contrat de niveau de service est donc un contrat… …
