quality of service
21service — serv|ice1 [ sɜrvıs ] noun *** ▸ 1 system to meet needs ▸ 2 help/advice ▸ 3 doing government work ▸ 4 work/duties done for someone ▸ 5 organization giving help ▸ 6 religious ceremony ▸ 7 money to help pay waiter ▸ 8 use/benefit object gives ▸ 9 of …
22service — I UK [ˈsɜː(r)vɪs] / US [ˈsɜrvɪs] noun Word forms service : singular service plural services *** 1) [countable] a system provided by a government or official organization for the needs of the public the police/ambulance service See: health service …
23Quality Assurance Agency for Higher Education — The Quality Assurance Agency for Higher Education (QAA) was established in 1997 to provide an integrated quality assurance service for United Kingdom higher education.The creation of QAA was a culmination of a decade s worth of reform in the… …
24Service level agreement — A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or… …
25Quality management — is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management can be considered to have three main… …
26Quality Function Deployment — (QFD) ist eine Methode der Qualitätssicherung. Ziel des Verfahrens ist die Konzeption, die Erstellung und der Verkauf von Produkten und Dienstleistungen, die der Kunde wirklich wünscht. QFD bezieht dabei alle Unternehmensbereiche in die… …
27Quality function deployment — (QFD) was originally developed in Japan by Yoji Akao in 1966 when the author combined his work in quality assurance and quality control points with function deployment used in Value Engineering. Mr. Akao described QFD as a “method to transform… …
28Service-learning — is a method of teaching, learning and reflecting that combines academic classroom curriculum with meaningful service, frequently youth service, throughout the community. As a teaching methodology, it falls under the philosophy of experiential… …
29Quality (pragmatics) — Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. This is the most common interpretation of the term quality.Many different techniques and concepts have evolved… …
30Quality assurance — Quality assurance, or QA for short, refers to planned and systematic production processes that provide confidence in a product s suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or… …
