level of service
31Pay Attention!. How to Listen, Respond, and Profit from Customer Feedback , Ann Thomas
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent… 1622.74 руб электронная книга32Handbook of Recidivism Risk_Needs Assessment Tools , Zachary Hamilton
Provides comprehensive coverage on recidivism risk/needs assessment tools Correctional and healthcare professionals around the world utilize structured instruments referred to as risk/needs… 3823.47 руб электронная книга33Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship , Frederick Newell
CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make customers happy and… 2337.52 руб электронная книга34Resource Optimization and Security for Cloud Services , Kaiqi Xiong
This book includes a study of trustworthiness, percentile response time, service availability, and authentication in the networks between users and cloud service providers, and at service stations or… 9112.14 руб электронная книга35Open Services Innovation. Rethinking Your Business to Grow and Compete in a New Era , Henry Chesbrough
The father of«open innovation» is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open… 2273.13 руб электронная книга36Signal Processing for 5G. Algorithms and Implementations , Fa-Long Luo
A comprehensive and invaluable guide to 5G technology, implementation and practice in one single volume. For all things 5G, this book is a must-read. Signal processing techniques have played the most… 10810.32 руб электронная книга37Design Thinking. New Product Development Essentials from the PDMA , Abbie Griffin
Develop a more systematic, human-centered, results-oriented thought process Design Thinking is the Product Development and Management Association's (PDMA) guide to better problem solving and… 4246.91 руб электронная книга38Indispensable. How To Become The Company That Your Customers Can't Live Without , Joe Calloway
A five-step strategy for turning a commodity into a necessity When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses… 2809.71 руб электронная книга39Hire the American Dream. How to Build Your Minimum Wage Workforce Into A High-Performance, Customer-Focused Team , Dave Melton
Praise for Hire the American Dream«I learned early on that Dave Melton had cracked the code(about hiring and retaining great people) in his Manhattan franchise.His employees, who are all immigrants… 1947.28 руб электронная книга40Forensic Systems Engineering. Evaluating Operations by Discovery , William Stimson A.
A systems-level approach to reducing liability through process improvement Forensic Systems Analysis: Evaluating Operations by Discovery presents a systematic framework for uncovering and resolving… 12643.68 руб электронная книга