hq and service(s) company
1Warranty Fraud Management. Reducing Fraud and Other Excess Costs in Warranty and Service Operations , Matti Kurvinen
Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other… 3248.72 руб электронная книга2. B2B Strategic Pricing Tweet Book01. Game-Changing Pricing Strategies for Manufacturing and Service Companies , Bob Bonacorsi (2014)
Strategic pricing is a game-changing process for business-to-business pricing in today s highly competitive global markets. It continues to have a significant, positive impact on the profitability of… 3972 грн (только Украина)3Uncontainable: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives , Kip Tindell, Paul Keegan and Casey Shelling (2014)
The secrets of the company that: - Delights in its customers doing "a little dance" when they open their closets each morning. - Successfully avoided any layoffs during the Great Recession of 2008. … 519.5 руб4Service Orient or Be Doomed!. How Service Orientation Will Change Your Business , Ronald Schmelzer
How Service Orientation Will Change Your Business«The real value of this book is that it makes SOA and Web services, which are critical and business-transforming, crystal-clear to the layman, both… 3117.99 руб электронная книга5Service Design for Business. A Practical Guide to Optimizing the Customer Experience , Ben Reason
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of… 1821.11 руб электронная книга6Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise , Eric Marks A.
A must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the… 5073.08 руб электронная книга7The Experience. The 5 Principles of Disney Service and Relationship Excellence , Bruce Loeffler
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the… 1625.99 руб электронная книга8Semi-Organic Growth. Tactics and Strategies Behind Google's Success , George Geis T.
An in-depth examination of Google's innovative approach to M&A Semi-Organic Growth presents a unique analysis of Google's distinctive expertise in the area of mergers and acquisitions, derived from… 4552.77 руб электронная книга9Salesforce Service Cloud For Dummies , Jon Paz
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any… 1950.53 руб электронная книга10Effective FMEAs. Achieving Safe, Reliable, and Economical Products and Processes using Failure Mode and Effects Analysis , Carl Carlson
Outlines the correct procedures for doing FMEAs and how to successfully apply them in design, development, manufacturing, and service applications There are a myriad of quality and reliability tools… 10302.26 руб электронная книга