customer service

  • 1Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… …

    Wikipedia

  • 2customer service — ➔ service1 * * * customer service UK US noun (also customer care) COMMERCE ► [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: »customer service… …

    Financial and business terms

  • 3customer service — /ˈkastomer ˈservis, ingl. ˌkʌstəməˈs0ːvɪs/ [loc. ingl., propr. «servizio (service) per il cliente (customer)»] loc. sost. m. inv. servizio clienti, assistenza clienti …

    Sinonimi e Contrari. Terza edizione

  • 4Customer Service — The process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in… …

    Investment dictionary

  • 5Customer Service — Unter Kundendienst oder Kundenservice versteht man zum einen eine organisatorische Einheit in einem Unternehmen, zum anderen die Leistung dieser Abteilung oder des ganzen Unternehmens. Im Handel werden unter Kundendienst Zusatzleistungen… …

    Deutsch Wikipedia

  • 6customer service — N UNCOUNT Customer service refers to the way that companies behave towards their customers, for example how well they treat them. [BUSINESS] ...a mail order business with a strong reputation for customer service... The firm has an excellent… …

    English dictionary

  • 7customer service — noun Customer service is used before these nouns: ↑hotline, ↑representative …

    Collocations dictionary

  • 8Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 …

    Wikipedia

  • 9Customer Service Assurance — (CSA) in telecom and Internet services means the collection of Communication Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user… …

    Wikipedia

  • 10customer service center — ➔ centre …

    Financial and business terms