customer complaints
1Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… …
2customer — A designation that refers to segregated clearing member firm trading activity. Customer trading activity and funds may not be combined with non segregated house activity within a clearing member firm. A term which, within the SFA rules, means a… …
3customer — noun (C) 1 someone who buys goods or services from a shop, company etc: Next customer please! | the customer complaints department | regular customer: keeping the shop s regular customers happy | sb s biggest/best customer (=someone who buys the… …
4Complaints Bureau — A part of the SFA that considers customer complaints with a view to conciliate between the firm and the client. Dresdner Kleinwort Wasserstein financial glossary …
5Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… …
6Customer Satisfaction Index — (CSI) A survey of randomly selected residential postal customers that, along with unsolicited consumer complaints, offers feedback on consumer services …
7customer care — UK US noun [uncountable] business the activity of looking after customers, and helping them with any complaints or problems Thesaurus: activity of sellinghyponym …
8customer services — UK US noun [uncountable] business the department of a company that provides customers with information and deals with any problems or complaints that they have Thesaurus: departments in companies and organizationshyponym …
9customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …
10Customer advocacy — Marketing Key concepts Product marketing · Pricing …
