automatic call distributor
21ACD — biomed. abbr. Acid Citrate Dextrose abbr. Automated Call Distribution (CTI) comp. abbr. Automatic Call Distribution acronym Automatic Call Distributor (Telephony) …
22Service Level Objectives — Les Service Level Objectives (SLOs), en Français : Objectifs de Niveau de Services sont un élément clés de l accord de niveau de services (Service Level Agreement, SLA) entre un fournisseur de service et un client. Les SLOs sont considérés… …
23ACD — ● 1. ►en sg. m. ou f. ►COMM Automatic Call Distributor ou Automatic Call Distribution. Distributeur Automatique d Appels. Système (ou technique) permettant de distribuer automatiquement les appels entrants ou sortants sur un ensemble de lignes,… …
24Zip tone — In telephony, a zip tone is a tone an automatic call distributor device makes to an alert a worker in a call centre that he or she is about to be connected to a customer …
25GnuGK — GNU Gatekeeper (or GnuGk) is a feature rich H.323 Gatekeeper based on the OpenH323 stack. The gatekeeper and stack are fundamental components of a free software IP telephony system.FeaturesGnuGk can optionally proxy calls (signalling and media)… …
26interflow — Ability to initiate a link to a second ACD (automatic call distributor) and overflow a call from one ACD to the other …
27ACD — is a three letter acronym that may refer to: * ACD, a rap duo from Queensbridge, New York * ACD Systems, a computer software manufacturer * Acid citrate dextrose, an anticoagulant * Adelaide College of Divinity * Adjourned in Contemplation of… …
28Wescom switching — Incorporated was a designer and manufacturer of PBXs and ACDs (under the 501 580 product name) from 1974 until its sale (along with Wescom Inc.) to Rockwell International in 1980. Rockwell continued the development and marketing of the 580… …
29Vector Directory Number — (VDN) [ cite web|url=http://glossary.westnetinc.com/term.php?termId=1997 |title=WestNet Glossary |accessdate=2008 02 20 |language=English ] is an extension number used by Avaya ACD (automatic call distributor) systems. References* [http://support …
30ACD — es un acrónimo que puede hacer referencia a: Andalucía Compromiso Digital. Apple Cinema Display. Automatic call distributor. Esta página de desambiguación cataloga artículos relacionados con el mismo título. Si llegaste aquí a través de …
