(interactive voice response)
91FreeSWITCH — Infobox Software name = FreeSWITCH caption = status = Active language = multi lingual platform = Unix like, Windows, Sun Solaris, Mac OS X author = Anthony Minessale developer = Many contributors latest release version = 1.0.1 latest release date …
92Video IVR — is conceptually similar to voice Interactive voice response (IVR) but with the addition of video to enhance the experience. The user interacts with a real time video stream by pressing DTMF buttons on his terminal (typically a mobile handset).… …
93Audiotex — ist ein technischer Begriff für automatisierte Telefondienste, die durch Computer bereitgestellt werden. Dabei kommt häufig spezielle Hardware zum Einsatz, die das Aufzeichnen und Abspielen von Sprache über an den Computer angeschlossene… …
94Computerised CBT — Computerized Cognitive Behavioral Therapy (CCBT) delivers cognitive behavioral techniques to a computer user to increase successful coping strategies and improve mental wellbeing. The National Institute for Clinical Excellence (2006) describes… …
95Soprano Design — Infobox Company name = Soprano Design type = Proprietary company genre = foundation = 1994 founder = location city = Sydney location country = Australia location = origins = key people = area served = industry = Telecommunications products =… …
96RAKBANK — Type Public Joint Stock Company Industry Banking Financial services Headquarters Ras Al Khaimah, United Arab Emirates …
97Automatic call distributor — In telephony, an Automatic Call Distributor (ACD), also known as Automated Call Distribution, is a device or system that distributes incoming calls to a specific group of terminals that agents use. It is often part of a computer telephony… …
98Outage management system — An Outage Management System (OMS) is a computer system used by operators of electric distribution systems to assist in restoration of power. Contents 1 Major Functions of an OMS 2 OMS Principles and Integration Requirements 3 OMS Benefits …
99Conversational agent — Conversational agents (CAs) are communication technologies that utilize natural language and computational linguistic techniques to engage users in human like, Web based “dialogs.” They can support a broad range of applications in business… …
100Telephone switchboard — PBX switchboard, 1975 A switchboard (also called a manual exchange) was a device used to connect a group of telephones manually to one another or to an outside connection, within and between telephone exchanges or private branch exchanges (PBXs) …
