(interactive voice response)
81Social engineering (security) — Social engineering is the art of manipulating people into performing actions or divulging confidential information.Mitnick, K: CSEPS Course Workbook (2004), p. 4, Mitnick Security Publishing.] While similar to a confidence trick or simple fraud,… …
82SipX — articleissues article=yes notability=January 2008 advert=December 2007 unreferenced=January 2008 Infobox Software name = SIPfoundry sipX ECS (IP PBX) caption = Screenshot of the sipX Configuration Manager developer = SIPfoundry latest release… …
83Peggy Miles — was an early pioneer in webcasting and digital media commencing in 1995. Author of numerous books, she is a leading business strategist and founder of the International Webcasting Association. She founded InterVox Communications in 1995 which… …
84Microsoft Speech Server — The Microsoft Speech Server is a product from Microsoft designed to allow the authoring and deployment of IVR applications incorporating Speech Recognition, Speech Synthesis and DTMF. The first version of the server was released in 2004 as… …
85Chief Customer Officer — Chief Customer Office (CCO) is the executive responsible in customer centric companies for the total relationship with an organization’s customers. This position is relatively new addition in the CxO hallway, and was developed to provide a single …
86Sprachdialogsystem — Mit einem Sprachdialogsystem (engl. Voice Portal), auch IVR System (Interactive Voice Response), können Anrufer über das Telefon oder andere akustische Medien teil oder vollautomatisierte natürlichsprachliche Dialoge führen. Beispiel: Anrufer:… …
87Chief customer officer — A chief customer officer (CCO) is the executive responsible in customer centric companies for the total relationship with an organization’s customers. This position is relatively new addition in the CxO hallway, and was developed to provide a… …
88Aru — and ARU may refer to: Aru Name of Lady in India Aru Islands, a group of islands in the Moluccas Sultanate of Deli (also known as Aru), an early Islamic polity in northeast Sumatra Aru, Democratic Republic of Congo, a town in Ituri province Aru,… …
89Telemarketing — is a method of direct marketing in which a salesperson solicits to prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call.… …
90PhoneValet Message Center — Infobox Software name = PhoneValet Message Center caption = developer = [http://www.parliant.com/ Parliant Corporation] latest release version = 4.0 latest release date = March 17, 2006 latest preview version = latest preview date = operating… …
