customer support
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Customer support — is a range of customer services to assist customers in making cost effective and correct use of a product.[1] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[1]… … Wikipedia
customer support — UK US noun [U] COMMERCE ► help and advice that a company makes available to customers when they have bought something: »a customer support service »If you have a question, contact our customer support line. »to provide/offer customer support … Financial and business terms
IBM Deutschland Customer Support Services — GmbH Rechtsform GmbH Gründung 1991 Sitz Berlin, Deutschland Leitung Susanne Stadtelmeyer, Geschäftsführung Mitarbeiter … Deutsch Wikipedia
National Customer Support Center — (NCSC) A USPS organization that provides information, services, and products (for example, zone charts, directories, software programs, testing of ZIP+4 code or delivery point code address matching software) that are designed to improve the… … Glossary of postal terms
senior customer support technician — vyresnysis klientų aptarnavimo technikas statusas T sritis profesijos apibrėžtis Asmuo, kuris išsprendžia sudėtingas klientams iškilusias informatikos arba elektroninių ryšių problemas ir atsako į jų klausimus. atitikmenys: angl. senior customer… … Inžinieriai, technikai ir technologai. Trikalbis aiškinamasis žodynėlis
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
Customer lifetime value — Contents 1 Definition of Customer Lifetime Value 2 Calculation in customer retention cases 3 Uses and Advantages of CLV 4 References … Wikipedia
support — The place on a chart where the buying of futures contracts is sufficient to halt a price decline. Chicago Board of Trade glossary A horizontal price range where price hovers due to buying pressure before attempting a downward move. The CENTER… … Financial and business terms
support — /səˈpɔt / (say suh pawt) verb (t) 1. to bear or hold up (a load, mass, structure, part, etc.). 2. to sustain or withstand (weight, etc.) without giving way. 3. to undergo or endure, especially with patience or submission; tolerate. 4. to sustain… …
Support-Level — Der Support (Anglizismus, v. engl. support = die Stütze; to support = unterstützen) ist eine problemorientierte Beratungstätigkeit, beispielsweise in einem Callcenter oder Helpdesk. Innerhalb von Unternehmen, die eher vertriebs und… … Deutsch Wikipedia
