customer line
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Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Customer support — is a range of customer services to assist customers in making cost effective and correct use of a product.[1] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[1]… … Wikipedia
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
Customer Value Models — A Customer Value Model (CVM) is a data driven representation of the worth, in monetary terms, of what a company is doing or could do for its customers.[1][2][self published source?] Customer Value Models are tools used primarily in B2B markets… … Wikipedia
Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… … Wikipedia
customer service — ➔ service1 * * * customer service UK US noun (also customer care) COMMERCE ► [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: »customer service… … Financial and business terms
Line of business — (LOB) is a general term which often refers to a set of one or more highly related products which service a particular customer transaction or business need. In some industry sectors, like insurance, line of business also has a regulatory and… … Wikipedia
Customer Premises Equipment — Saltar a navegación, búsqueda El CPE (Equipo Local del Cliente) es un equipo de telecomunicaciones usado tanto en interiores como en exteriores para originar, encaminar o terminar una comunicación. El equipo puede proveer una combinación de… … Wikipedia Español
customer support — UK US noun [U] COMMERCE ► help and advice that a company makes available to customers when they have bought something: »a customer support service »If you have a question, contact our customer support line. »to provide/offer customer support … Financial and business terms
line — [laɪn] noun [countable] 1. also product line MARKETING a type of product that a company makes or sells, often with several different sizes, models etc; = RANGE: • It continues to get about two thirds of it … Financial and business terms
