customer dissatisfaction

customer dissatisfaction
неудовлетворенность клиента банка

Большой англо-русский и русско-английский словарь. 2001.

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Смотреть что такое "customer dissatisfaction" в других словарях:

  • Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… …   Wikipedia

  • dissatisfaction — noun ADJECTIVE ▪ deep ▪ growing, increasing ▪ general, widespread ▪ popular, public ▪ …   Collocations dictionary

  • customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …   Collocations dictionary

  • Cost of poor quality — (COPQ) or poor quality costs (PQC), are defined as costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs.[1] COPQ is a… …   Wikipedia

  • Orange United Kingdom — Infobox Company company name = Orange company company type = Subsidiary foundation = 1994 (by Hutchison Telecom) location = flagicon|UK Bristol, UK key people = Tom Alexander (Chief Executive) area served = United Kingdom industry =… …   Wikipedia

  • Virtuous circle and vicious circle — A virtuous circle or a vicious circle is a complex of events that reinforces itself through a feedback loop toward greater instability. A virtuous circle (or virtuous cycle) has favorable results, and a vicious circle (or vicious cycle) has… …   Wikipedia

  • Virtual queue — Virtual queuing is a concept that is used in inbound call centers. Call centers utilize an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs are capable of holding queued calls in… …   Wikipedia

  • Electronic toll collection — (ETC), an adaptation of military identification friend or foe technology, aims to eliminate the delay on toll roads by collecting tolls electronically. It is thus a technological implementation of a road pricing concept. It determines whether the …   Wikipedia

  • Production leveling — Production leveling, also known as production smoothing or – by its Japanese original term – heijunka (平準化?),[1] is a technique for reducing the muda waste and vital to the development of production efficiency in the Toyota Production System and… …   Wikipedia

  • Demand leveling — is the deliberate influencing of demand itself or the demand processes to deliver a more predictable pattern of customer demand. Some of this influencing is by manipulating the product offering, some by influencing the ordering process and some… …   Wikipedia

  • US Airways — IATA US ICAO AWE Callsign CACTUS …   Wikipedia


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