costs of service
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Service management — is integrated into Supply Chain Management as the joint between the actual sales and the customer. The aim of high performance Service Management is to optimize the service intensive supply chains, which are usually more complex than the typical… … Wikipedia
Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… … Wikipedia
Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… … Wikipedia
Service-oriented architecture implementation framework — Service oriented architectures (SOA) are based on the notion of software services, which are high level software components that include web services. Implementation of an SOA requires tools as well as run time infrastructure software. This is… … Wikipedia
Service Modeling Language — (SML) is a pair of XML based specifications by leading information technology companies that define a set of XML instance document extensions for expressing links between elements, a set of XML Schema extensions for constraining those links, and… … Wikipedia
Service level objectives — (SLOs) are a key element of a service level agreement (SLA) between a service provider and a customer. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two… … Wikipedia
Service-oriented transformation — is the successor to classic business transformation initiatives. Service oriented transformation represents new methodologies and approaches that incorporate new technology trends such as service oriented architecture, enterprise service bus,… … Wikipedia
Service innovation — Business Week, March 29, 2007, stated that Service Innovation is The Next Big Thing .ref|BusinessWeekThe story discusses the not for profit consortium called the [http://www.thesrii.com/index.asp?current=one sub=none Service Research Innovation… … Wikipedia
costs — A pecuniary allowance, made to the successful party (and recoverable from the losing party), for his expenses in prosecuting or defending an action or a distinct proceeding within an action. In federal courts, costs are allowed as a matter of… … Black's law dictionary
costs — A pecuniary allowance, made to the successful party (and recoverable from the losing party), for his expenses in prosecuting or defending an action or a distinct proceeding within an action. In federal courts, costs are allowed as a matter of… … Black's law dictionary
Service system — A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment … Wikipedia
