software customer
1Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …
2Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …
3Customer Relationship Management — Customer Relationship Management, kurz CRM (dt. Kundenbeziehungsmanagement) oder Kundenpflege, bezeichnet die konsequente Ausrichtung einer Unternehmung auf seine Kunden und die systematische Gestaltung der Kundenbeziehungs Prozesse. Die dazu… …
4Customer-Relationship-Management — Customer Relationship Management, kurz CRM (dt. Kundenbeziehungsmanagement) oder Kundenpflege, bezeichnet die konsequente Ausrichtung einer Unternehmung auf ihre Kunden und die systematische Gestaltung der Kundenbeziehungs Prozesse. Die dazu… …
5Software as a service — (SaaS, typically pronounced sass ) is a model of software deployment where an application is hosted as a service provided to customers across the Internet. By eliminating the need to install and run the application on the customer s own computer …
6Software prototyping — Software prototyping, a possible activity during software development, is the creation of prototypes, i.e., incomplete versions of the software program being developed.A prototype typically simulates only a few aspects of the features of the… …
7Software quality assurance — (SQA) consists of a means of monitoring the software engineering processes and methods used to ensure quality. It does this by means of audits of the quality management system under which the software system is created. These audits are backed by …
8Customer data management — (CDM) is a term used to describe the way in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give… …
9Software product management — is the process of managing software that is built and served as a product as opposed to a serviceoftware productsA software product is typically a single application or suite of applications built by a software company to be used by *many*… …
10Software testing — is an empirical investigation conducted to provide stakeholders with information about the quality of the product or service under test [ [http://www.kaner.com/pdfs/ETatQAI.pdf Exploratory Testing] , Cem Kaner, Florida Institute of Technology,… …
