customer response time

  • 1response time —    The time lag between sending a request and receiving the data. Response time can be applied to a complete computer system, as in the time taken to look up a certain customer record, or to a system component, as in the time taken to access a… …

    Dictionary of networking

  • 2response — re‧sponse [rɪˈspɒns ǁ rɪˈspɑːns] noun 1. [countable, uncountable] something done as a reaction to something that has happened: • The company s difficulties have touched off widely differing responses among its five largest shareholders. response… …

    Financial and business terms

  • 3Time-based pricing — refers to a type offer or contract by a provider of a service or supplier of a commodity, in which the price depends on the time when the service is provided or the commodity is delivered. The rational background of time based pricing is expected …

    Wikipedia

  • 4Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …

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  • 5Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …

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  • 6Customer Care Center — Blick in die Großraumvariante eines Callcenters mit abgeteilten Agentenarbeitsplätzen und kommunikativer Sichtverbindung durch blickfreie Wände Als Callcenter (von engl. call center; dt. „Telefon Beratungszentrum“) oder Customer Care Center (zu… …

    Deutsch Wikipedia

  • 7customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …

    Collocations dictionary

  • 8Time to market — In commerce, time to market (TTM) is the length of time it takes from a product being conceived until its being available for sale. TTM is important in industries where products are outmoded quickly. A common assumption is that TTM matters most… …

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  • 9Just-in-time (business) — Just in time (JIT) is an inventory strategy implemented to improve the return on investment of a business by reducing in process inventory and its associated carrying costs. In order to achieve JIT the process must have signals of what is going… …

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  • 10Demand response — This article is about the electrical concept. For the transport concept, see Demand responsive transport. A clothes dryer using a demand response switch to reduce peak demand In electricity grids, demand response (DR) is similar to dynamic demand …

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