customer inquiry
1Customer acquisition management — is a term used to describe the methodologies and systems to manage customer prospects and inquiries, generally generated by a variety of marketing techniques. It can be considered the connectivity between advertising and customer relationship… …
2Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …
3Customer-premises equipment — or customer provided equipment (CPE) is any terminal and associated equipment located at a subscriber s premises and connected with a carrier s telecommunication channel(s) at the demarcation point ( demarc ). The demarc is a point established in …
4inquiry — Used in the context of general equities. in line expression of interest in a particular stock, usually asking the firm to bid for or offer stock. Bloomberg Financial Dictionary * * * inquiry in‧quir‧y [ɪnˈkwaɪəri ǁ ɪnˈkwaɪri, ˈɪŋkwəri] noun… …
5Contextual inquiry — (CI) is a user centered design (UCD) ethnographic research method, part of the Contextual Design methodology. A contextual inquiry interview is usually structured as an approximately two hour, one on one interaction in which the researcher… …
6Voice of the customer — (VOC) is a term used in business and Information Technology (through ITIL, for example) to describe the in depth process of capturing a customer s expectations, preferences and aversions.[1] Specifically, the Voice of the Customer is a market… …
7Second Computer Inquiry — wikisourceThe Second Computer Inquiry is the common name of a decision to amend Section 64.702 of the Federal Communications Commission s Rules and Regulation, eliminating most regulation of enhanced services (i.e., data processing) and equipment …
8status inquiry — / steɪtəs ɪnˌkwaɪəri/ noun an act of checking on a customer’s credit rating …
9Lead management — is a term used in general business practice to describe methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing techniques. Lead management facilitates a… …
10Enterprise content management — (ECM) is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools and strategies allow the management of an organization s unstructured information,… …
