american customer satisfaction index
1American Customer Satisfaction Index — The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor …
2American Customer Satisfaction Index - ACSI — An index that provides information on how satisfied U.S. consumers are with the quality of products and services available to them. The American Customer Satisfaction Index produces four levels of indexes or scores a national customer… …
3Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …
4American Society for Quality — (ASQ), formerly known as American Society for Quality Control (ASQC), is a knowledge based global community of quality control experts, with nearly 85,000 members dedicated to the promotion and advancement of quality tools, principles, and… …
5Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …
6American Express — Company Type Public Traded as NYSE: AXP Dow Jones Component …
7Comcast — Corporation Type Cross listed Public company Traded as NYSE: CCS NYSE …
8Claes Fornell — is one of the world s leading experts on customer satisfaction measurement, stock portfolio returns on customer satisfaction, and the impact of aggregate customer satisfaction on economic growth.[1][2] …
9Southwest Airlines — This article is about the United States based airline. For the Japanese airline formerly named Southwest Air Lines, see Japan Transocean Air. For the British airline, see Air Southwest. For the defunct Chinese airline, see China Southwest… …
10US Airways — IATA US ICAO AWE Callsign CACTUS …
