all-service
21It's All About Service. How to Lead Your People to Care for Your Customers , Ray Pelletier
Practical strategies for better customer service based on the principles of servant-leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every… 2653.61 руб электронная книга22Delivering Effective Social Customer Service. How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation , Martin Hill-Wilson
Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and… 2146.3 руб электронная книга23The Experience. The 5 Principles of Disney Service and Relationship Excellence , Bruce Loeffler
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the… 1625.99 руб электронная книга24At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques , Frank Eliason
A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers… 1622.74 руб электронная книга25Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach , Rick Sweeney
A complete, comprehensive methodology and framework for adopting and managing a successful service oriented architecture environment Achieving Service-Oriented Architecture helps to set up an SOA… 4227.57 руб электронная книга26Culture Hacker. Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance , Shane Green
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY«I LOVE THIS BOOK!» —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me «When companies focus on… 1951.19 руб электронная книга27Winning at Service , Schmidt Waldemar (2003)
This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the… 2536 руб28HR Shared Service Center Visionary Club: Lessons Learned (2012)
We hope and want, to inspire those who are in the domain of human resources and aspiring to develop shared service centers. This book contains a kaleidoscopic overview of all the soft and hard… 1343.4 руб29Six Steps to Creating Profit. A Guide for Small and Mid-Sized Service-Based Businesses , Patricia Sigmon
An insightful look at how you can put net profit income at the forefront of your small to mid-sized business Enable you to make changes that will create a profitable, sustainable business future, Six… 2273.13 руб электронная книга30Be the Solution. How Entrepreneurs and Conscious Capitalists Can Solve All the World's Problems , John Mackey
Praise for Be the Solution«In the past, many believed you either went into'public service'to do good, or you'went into business'to make money. Few realized that the long-term success of business… 1622.74 руб электронная книга